GTSB v1.0.37 can't read gps data

kartmann

Major issue!
I downloaded the latest update of GoThru Street Builder (v.1.0.37) and after the update the software fails to read the GPS data embedded in the .mp4 video file.

I am using a Go Pro Max and exporting .360 files to .mp4 files with GoPro Player. I've double checked with GoPro Telemetry Extractor, and all GPS information is retained after exporting to .mp4 from GoPro Player.

albug

@kartmann It's not the Street Builder version issue, we did a change on the server side, we will reverse that change by tomorrow.

kartmann

@albug, that is great to hear! Would you be so kind to update this thread when the server side change has been done?

kartmann

@albug, another issue has started to occur. Session expires almost immediately after loading a video file into GTSB, resulting in the process freezing while "Preparing download GPS data". As of now, the software is unusable.

albug

@kartmann Please try now, we've reverted the change.

kartmann

thanks @albug for the swift fix on this. Now it works again.

RachelDowd

I want to say thank you and that you responded quickly to a person's problem, it was helpful and for me I saw a change immediately!
But you have a very laggy forum, if everything was okay with that too, then it would be perfect.

Omar Dyouri

Hello, i've just uploaded my360 (.mp4) video with GPS data included (gopro max) but the process stucks on Preparing Download Data ..
Any help please ?

albug

@omar-dyouri please use the latest version 1.1.4

https://streetbuilder.co/