Doubled tour because of closed location
a client requested to delete a 360 related to a business that was closed.
Right now this tour was somehow tranferred to another of his business locations.
The original tour of the first (still open) business location does not show up in GoThru, probably has been published before GoThru existed.
Unfortunately when I import the tour from Google it states that another tour is published on that business - but it shows the wrong address (of the closed location) and the wrong tour. So I cant delete the tour as I probably delete the wrong one.
Can anybody help out here, from the forums? Or should I contact GoThru directly?
Thanks in advance.
I just see that the tour has been imported now through GoThru - but it shows both tours at different locations (different streets in the city), seperated by the floor level grouping..
Strange enough it even shows the correct tour (in the screenshot) TWO times.. ^^
Here's a screenshot of the other floor level (closed business location), related to same CID.
@Fotorama-Berlin You see the tour two times, because way back when you've originaly published the tour via Google Moderator, you've done an update. Google never deleted the old original tour, they've just map rejected the first tour so it's hidden from Maps. So now when you've imported the tour you got both versions.
If you go to Edit section and wait a bit, you will see that all the map rejected images will have a magenta trash can. Those will be the first map rejected images and you are safe to select them and to delete them from Google and from GoThru.