Are we having slow turnaround in tours publishing again on Google?
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I published a tour 3 days ago and the navigation is still not live but all the connections via Gothru show as successful. Can you please let me know if there's something I need to do or if you can somehow help out?
Thank you!
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@work-pics-360 Google is having delays with processing connections again. I've created a ticket with Google regarding this issue, but since it's Christmas and New Year ... I am not expecting Google to do anything till next year ...
You can check the issue tracker with the issue via the below URL: https://issuetracker.google.com/issues/211676229
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I published a tour 6 days ago (cid: 16529758759762928338) and the navigation is still not live but all the connections via Gothru show as successful. Can you help me?
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@tracker-net-360 I've reported to my Google contact, this issue. Google will process the navigation some time next week.
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@albug Thanks for help me in this issue, but I have another one CID: 3961799972276138610
PlaceID: ChIJbV7WjUD3EJURcvKrkhUk-zY publishing 10 days ago and not alive yet, what happen it? -
@tracker-net-360 Same thing, Google has a very big delay in processing the navigation. My contact says that the development team on Google side knows about this delay and they are working on a fix. I suppose it will take a bit more time till the navigation will show up
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@albug said in Are we having slow turnaround in tours publishing again on Google?:
Same thing, Google has a very big delay in processing the navigation. My contact says that the development team on Google side knows about this delay and they are working on a fix. I suppose it will take a bit more time till the navigation will show up
Thank you for your support
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@tracker-net-360 Just got an update and the same, the team is working on fixing the current outage, and it will take a bit longer then usual. The final fix of this issue, will come 3-4 months from now with a big update for the whole Street View system. So, I suppose we will continue to have delays till that big update will be roll out.
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We take photos carefully every 3 meters, edit the path with gothru, so several hours spended on that.
I have several blue lines and the results are a semi-disaster, i don't know if google will keep the result or they will update in coming weeks/months...
Really disappointed and frustrated.
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@eterns-cloud Everyone is frustrated with the Blue Line implementation on Google side ...