Posts made by albug

@kartmann Please try now, we've reverted the change.

@kartmann It's not the Street Builder version issue, we did a change on the server side, we will reverse that change by tomorrow.

@reto-meier
If you have a PRO account, there is no extra cost for Overlays
If you do not have a PRO account, the cost is $25 per year.
If you had a PRO account or plan to unsubscribe, you can pass the $25 to your client from Overlay Manager section.

Once you grab the unlock link, you can activate the tour back and send the link to your client to pay for it

@ковтун-ярослав Google has issues right now and links between panoramas are missing since 19th of August.
I have reported this bug to Google on Monday
https://issuetracker.google.com/issues/197539334

Please give Google more time

@ben For that you need to Clone the tour to the correct CID
https://docs.gothru.co/how-to-clone-a-tour-using-gothru/

You can find the CID like this:
https://cidfinder.com/

@ben GoThru supports Virtual Tours templates

Please check the below tutorials:
https://docs.gothru.co/how-to-create-an-overlay-template/
https://docs.gothru.co/how-to-use-overlay-template-in-overlay-editor/

@bojan-angelovski-google-trusted I think there was an issue with one of our servers. We've address the issue and not it should just work, no need for incognito.

@kartmann We will be adding the GPS to the jpg files, but not right now. It might take us 4-5 months till that will happen. The main reason is that we are working on some other projects and we can not divert from them, right now.

@albert-garrido-casòliva Please open then .mp4 file while you have the .insv file in the same folder have both have the same name.
Street Builder will read the frames from the .mp3 and the GPS from the .insv

@ben I've fixed the video size from the CSS section. I think we have a bug right now and the width slider is not working properly.

Below is the CSS I've used. If you need other sizes, just change the width and height in pixels as needed.

#overlay wdg-other-splash .media iframe{
height: 500px;
width: 500px;
}

#overlay.mobile wdg-other-splash .media iframe{
height: 360px;
width: 360px;
}

@ben You can use the Label plugin, but the label will be visible only on Desktop when hovering over the mouse

https://docs.gothru.co/how-to-add-a-label-to-a-panorama-using-pano-label-plugin/

Also this technique will work only on GoThru Overlays and not on Google Overlays, because the navigation from Google Overlays is created by Google and not us.

@kuba-monsport If the link to connect your client account with your GoThru account is not working, ask your client to open Incognito in their browser and access the link like that. It seems that recently there are some issues with linking Street View accounts. (I will have the team investigate and if there are issues on our side we will fix it by tomorrow)

Yes, you can publish using the Pay As you Go plan, just unlock and then publishing

@tomáš-gerber Please make sure that when you export your video from GoPRO Player you select the below settings

1. H.264
2. GPMF

@ben That is not possible, Google will not allow that, because it would open the Street View to advertising.

If the panoramas are the same ones, where you've just change the withe balance or change something to the image, just make sure the file has the same name as in GoThru (you can check for the file name under Edit, click on the sequence number, top right corner, on a thumbnail) and then upload the file back to GoThru. The new image will overwrite the old image and all you need to do is click on Google->Update and GoThru will auto delete from Google the old pano and publish the new one.

@jdschmi
We will add it, at some point, but it might take us some time.

@david-vasicek-pix123-fotografie Once you've finished creating the Virtual Tour, you click on Publish button, and you end on the Overlay Manager page. There you have the Download button.

Depending on the plan you have with GoThru, the download files might cost $10 or $35

Once you pay, GoThru will work on creating a zip file for you, with all the content, and send a link to that zip file to your email address. The zip file will be available to download for 20 days.

Once you've paid for a download, you can do as many updates, and downloads, at no extra cost.

Hi @David-Vasicek-pix123-fotografie

Your tour was fully map rejected, for cases like this you need to delete the tour from Google and then publish it back. Just updating does not do anything beside updating metadata for a map rejected pano. (that does not make a pano map approved)

You can check this video that I have created, for this issue:
https://www.youtube.com/watch?v=1lnAwuW9oLQ

@stéphane-de-greef The moderator supports only Google Maps, we are using Map Box in the Tools section so we mitigate the usage cost Google Maps API has.
I understand your point. The thing is right now our focus is not on the Moderator but on the Overlay Editor, and we have no idea when we will go back on the Moderator. But when that will happen allowing you to switching between OSM and Google will be an option.

@rajat-bhargava The navigation should be visible now, Google had some delays on displaying the navigation in Feb-Mar, but all should be OK now