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    • Amazoon360A

      Loss of image quality in the final result

      • • Amazoon360
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      @Amazoon360 the first question would be what is the original image size/quality that your images have?

      As a NOTE, GoThru does not downgrade the quality of your images, and we upload the original images.

      But if you upload 20MB images to Google, they will not serve 20MB per image to their users, the images are compressed to 2-3MB

      But the images on Google should still look good, this is a tour shoot with DSLR in high quality and published with GoThru, and it looks very good on Google https://maps.app.goo.gl/mJY5QLaomVy1KoWE6

    • Kemas DimasK

      How to re-arrange starting Panorama for each level?

      • • Kemas Dimas
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      @Martin-Frey There is no certain way to set the starting panorama angle. Google has an AI that decides the angle. You can try playing with the centering tool, and Google AI might pick another angle but not the center ...

    • Michael HagenM

      Must I blur employee and business owner faces?

      • • Michael Hagen
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      Michael HagenM

      @albug Thank you! I think I read that whole page but didn't catch the meaning of that line. I wish they were a little more direct with some of their information. Thanks again!

    • V

      Stats of tour doesn`t works

      • • VV360
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      @VV360 The stats do work, can you provide a link to the tour where the stats do not work?

    • F

      Questions connecting different tours

      • • frenchev
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      @frenchev You can not connect tours that are not published by you. In your case, what you can do is publish the whole Mall, and then all individual stores, and then connect them to the main Mall tour, but all has to be shoot and published by you.

    • DazzoPhotoD

      Client wants their logo to show in attribution

      • • DazzoPhoto
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      @DazzoPhoto You can publish with your client account, just by adding his Street View account to your GoThru account.

      Please check this tutorial that explains how to do that:
      https://docs.gothru.co/how-to-add-a-client-s-street-view-account-to-your-gothru-account/

    • Fotorama BerlinF

      Doubled tour because of closed location

      • • Fotorama Berlin
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      @Fotorama-Berlin You see the tour two times, because way back when you've originaly published the tour via Google Moderator, you've done an update. Google never deleted the old original tour, they've just map rejected the first tour so it's hidden from Maps. So now when you've imported the tour you got both versions.
      If you go to Edit section and wait a bit, you will see that all the map rejected images will have a magenta trash can. Those will be the first map rejected images and you are safe to select them and to delete them from Google and from GoThru.

    • Dario Lama PanoswissD

      Street View & 360° tab missing

      • • Dario Lama Panoswiss
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      @Dario-Lama-Panoswiss Some times it takes Google up to 10 days to display the images under the 360 tab. Please give Google a bit more time. If that does not work write an email to support@gothru.co and we can have a look and see if there anything wrong.

    • Ben BryantB

      Ladders and platforms

      • • Ben Bryant
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      @Ben-Bryant Are you talking about a Google Street View Tour? or about a Virtual Tour in GoThru?
      If your are talking about a Virtual Tour in GoThru, then we have animation icons from LordIcon, that can be used for the Pano Link type hotspots.

    • Albert Garrido CasòlivaA

      substitute another photographer's tour

      • • Albert Garrido Casòliva
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      No one has replied

    • Edward SimmsE

      Ready to switch over from DSLR to new technology.

      • • Edward Simms
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      @edward-simms Theta and Insta360 are good cameras but require a lot of work to produce quality images. I would advise you to use Trisio Lite 2 https://gothru.co/trisio_gothru.html which delivers exceptional quality straight from the camera. These cameras all produce 360 images, and the process in GoThru is the same as for DSLR cameras (after you've stitched the panoramic image).

      Create New Tour Upload 360 Images Create connections between panoramas, with GoThru Moderator Publish to Google Street View
    • Paul LamplandP

      How to replace panos in constellation

      • • Paul Lampland
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      Paul LamplandP

      @albug thank you Al. I tried this successfully last night.

    • Federico SajouxF

      Publicar en street view con Menu y hotspots es posible?

      • • Federico Sajoux
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      @Federico-Sajoux Google no admite un menú y puntos de acceso directamente en Street View. El menú y los puntos de acceso solo están disponibles a través de nuestro sitio web de visitas virtuales tourmkr.com

    • Vincen SotoV

      cuantas fotos 360 puedo usar para un recorrido virtual?

      • • Vincen Soto
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      @Vincen-Soto Google tiene grandes problemas con Blue Lines, en este momento, porque intentan nivelar automáticamente los panoramas, pero algo sale mal de su lado y los panoramas terminan muy torcidos. He creado un ticket con Google si quieres comprobar el problema. https://issuetracker.google.com/issues/229630008
      Para publicar panoramas, en una página de Google Map Business, no hay problema y puede hacerlo fácilmente con GoThru

    • Skanowski plS

      Quality of images during editing

      • • Skanowski pl
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      @Skanowski-pl The Editor, reduces the quality so the images load fast. But don't worry we will upload to Google the original images you've uploaded to GoThru.

    • Jordan NeringJ

      Replacing one floor of a tour from 2015

      • • Jordan Nering
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      Jordan NeringJ

      @albug YOU ROCK thanks a ton!!

    • O

      Añadir imagen a un tour creado pero aún no publicado

      • • oliver
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      If the panorama is already in GoThru, make sure you save the in the Moderator, and then re-load the Moderator

    • Work Pics 360W

      Are we having slow turnaround in tours publishing again on Google?

      • • Work Pics 360
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      @eterns-cloud Everyone is frustrated with the Blue Line implementation on Google side ... e3e3bacd-ff25-462a-9634-7796d334ceff-image.png

    • Business ProspectB

      Nadir in panoramas

      • • Business Prospect
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      No one has replied

    • Joe SummersJ

      Merging Accounts

      • • Joe Summers
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      No one has replied